Senior Manager, Platform Services Owner Digital Applications
About the job
The Senior Manager, Platform Services Owner – Digital Applications at MUFG Retirement Solutions is a key player in leading the performance and strategic direction of vital digital application platforms. This job is essential for ensuring that platforms are resilient, secure, and user-centered, ultimately enhancing customer experience and meeting operational needs. Collaboration with various stakeholders is crucial, as the team thrives on innovation and continuous improvement.
You'll be responsible for
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Owning platform strategy
Own the end-to-end strategy, roadmap, lifecycle, and continuous improvement plan for the assigned platform.🏆
Ensuring operational excellence
Ensure platform availability, resilience, performance, and service levels are consistently met.🤖
Managing vendor relationships
Manage key vendor relationships, ensuring delivery against contractual and service obligations.Key criteria
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Platform management experience
10+ years managing complex technology platforms or digital products.View
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Security and compliance knowledge
Proven understanding of security, regulatory obligations, and risk management.View
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Stakeholder engagement skills
Demonstrated ability to communicate complex concepts to diverse audiences.View
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