Transport NSW3 followers130 jobs

Senior Manager Rail Service Performance & Assurance

SeniorFull-timeHybridMascot NSW 2020, AustraliaPosted 4 days agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

This job is about leading the performance and assurance function that supports Sydney's rail network, ensuring trains run on time and customers are kept moving safely and reliably. The role is crucial in transforming operational performance data into actionable insights, which directly impacts the efficiency of the transport system. The team values collaboration, continuous improvement, and building trusted relationships across various stakeholders to resolve complex issues and enhance service planning.

Meet the team

About the company

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You'll be responsible for

👥

Leading a team

Leading a team analysing rail timetables and service operations, ensuring inputs into the SWTT Lifecycle are accurate and validated.
📅

Delivering timetable assurance

Delivering timetable assurance as per the Standard Working Timetable Safety Assurance Framework.
📊

Translating metrics

Translating metrics such as On Time Running (OTR), Lost Customer Minutes (LCM), Balanced Scorecard and SWTT/DWTT deviations into evidence-based insights that drive decision making.

Key criteria

📊

Data analysis experience

Proven experience in data analysis within operational environments.

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👥

People leadership skills

Demonstrated ability to lead and develop high-performing teams.

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📈

Performance metrics knowledge

Experience interpreting metrics like On Time Running and Lost Customer Minutes.

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A meaningful career starts with a match

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4 criteria for this job
Data analysis experience
Proven experience in data analysis within operational environments.

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People leadership skills
Demonstrated ability to lead and develop high-performing teams.

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Performance metrics knowledge
Experience interpreting metrics like On Time Running and Lost Customer Minutes.

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Relevant qualifications
Tertiary qualifications in a related discipline or equivalent experience.

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