Transport NSW2 followers134 jobs

Senior Manager Ticketing Contracts

SeniorFull-timeHybridParramatta NSW 2150, AustraliaPosted 2 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is about leading and managing large-scale ticketing contracts while ensuring seamless operations for millions of customers. The impact of this role is significant, as it involves overseeing high-value customer-facing agreements and supporting the delivery of outsourced services. The team values collaboration, accountability, and a commitment to delivering on promises.

Meet the team

About the company

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You'll be responsible for

🔧

Leading and managing contracts

Involved in leading and managing large-scale ticketing contracts, including oversight of high-value customer-facing agreements such as the Opal system.
📈

Supporting service delivery

Support the delivery and performance of outsourced services, ensuring compliance, operational effectiveness, and strong vendor management.
🌱

Mentoring team members

Responsible for leading and mentoring a team, balancing hands-on contract management with people leadership.

Key criteria

📄

Complex commercial contract management experience

Proven experience managing large-scale customer-facing contracts.

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👥

Team leadership skills

Demonstrated ability to lead and develop high-performing teams.

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🤝

Stakeholder management expertise

Experience managing relationships across technical and commercial environments.

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A meaningful career starts with a match

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4 criteria for this job
Complex commercial contract management experience
Proven experience managing large-scale customer-facing contracts.

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Team leadership skills
Demonstrated ability to lead and develop high-performing teams.

View

Stakeholder management expertise
Experience managing relationships across technical and commercial environments.

View

Vendor management proficiency
Proven skills in overseeing outsourced service providers effectively.

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