Senior Manager, Valuations & Pricing Support
About the job
The Senior Manager, Valuations & Pricing Support at CommBank’s Retail Banking Services is a pivotal job within the Home Buying team. This position focuses on delivering consistent, high-quality outcomes that support customer decision-making while upholding strong risk and control standards. The team thrives on collaboration and continuous improvement, ensuring a seamless banking experience for over 10 million customers.
You'll be responsible for
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Leading operational performance
Leading operational performance across valuation and pricing support for Home Buying channels, ensuring high-quality outcomes.📞
Managing enquiries
Managing and resolving high-volume frontline enquiries while balancing speed, quality, and risk.🔧
Driving operational improvement
Identifying systemic issues and translating insights into enhancements across valuation and pricing workflows.Key criteria
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Operational leadership experience
Proven experience leading high-volume service environments.View
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Stakeholder management skills
Demonstrated ability to build strong relationships across teams.View
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Analytical and problem-solving skills
Strong capability to analyze data and resolve issues.View
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