Department of Transport and Main Roads7 followers29 jobs

Senior Operator (Real-time Network Management)

SeniorFull-timeHybridSunshine Coast QLD, AustraliaPosted 7 months agoVerified 2 days ago
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Pending fitX of Y criteria met

About the job

Join a dynamic team dedicated to keeping Queensland moving through safe, efficient, and reliable transport operations. As a Senior Operator, you will play a crucial role in overseeing real-time road operations, managing disruptions, and mentoring staff, all while ensuring optimal use of resources and effective incident responses. The team values collaboration, innovation, and continuous improvement, creating a supportive environment where everyone can thrive and contribute to enhancing transport infrastructure.

You'll be responsible for

🚦

Monitoring real-time operations

Overseeing the real-time operations of Queensland's road network to ensure safe and reliable journeys for all motorists.
⚠️

Managing disruptions

Responding to planned and unplanned disruptions, liaising with stakeholders and service providers to maintain efficient traffic flow.
📊

Supporting reporting and data analysis

Conducting data reporting, quality checks, and audits to identify opportunities for continuous service improvement.

Key criteria

🛣️

Real-time network monitoring experience

Experience overseeing real-time operations of road networks.

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📞

Strong communication skills

Proven ability to manage high volumes of telephone inquiries.

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🤝

Stakeholder relationship management

Demonstrated experience collaborating with internal and external stakeholders.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Real-time network monitoring experience
Experience overseeing real-time operations of road networks.

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Strong communication skills
Proven ability to manage high volumes of telephone inquiries.

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Stakeholder relationship management
Demonstrated experience collaborating with internal and external stakeholders.

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Data analysis and reporting skills
Experience conducting data reporting and quality checks.

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Mentoring and coaching abilities
Proven capability to mentor staff on procedures and best practices.

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