Senior Operator (Real-time Network Management)
About the job
Join a dynamic team dedicated to keeping Queensland moving through safe, efficient, and reliable transport operations. As a Senior Operator, you will play a crucial role in overseeing real-time road operations, managing disruptions, and mentoring staff, all while ensuring optimal use of resources and effective incident responses. The team values collaboration, innovation, and continuous improvement, creating a supportive environment where everyone can thrive and contribute to enhancing transport infrastructure.
You'll be responsible for
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Monitoring real-time operations
Overseeing the real-time operations of Queensland's road network to ensure safe and reliable journeys for all motorists.⚠️
Managing disruptions
Responding to planned and unplanned disruptions, liaising with stakeholders and service providers to maintain efficient traffic flow.📊
Supporting reporting and data analysis
Conducting data reporting, quality checks, and audits to identify opportunities for continuous service improvement.Key criteria
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Real-time network monitoring experience
Experience overseeing real-time operations of road networks.View
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Strong communication skills
Proven ability to manage high volumes of telephone inquiries.View
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Stakeholder relationship management
Demonstrated experience collaborating with internal and external stakeholders.View
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