Accenture
Senior Organic Social Media Manager
SeniorFull-timeHybridMelbourne St, Concord NSW 2137, AustraliaMarketingMedia and communicationsCustomer successPosted 3 weeks ago
About the job
Heidi is on a mission to revolutionise healthcare by creating an AI Care Partner that enhances the clinician-patient relationship. With a diverse team of doctors, engineers, and creatives, Heidi has already made a significant impact, supporting millions of patient visits globally. The team thrives on collaboration, innovation, and a commitment to making healthcare more human and accessible.
You'll be responsible for
🗣️
Defining and codifying voice, identity & narrative
Define and codify Heidi’s social tone of voice and visual identity across all channels — ensuring consistency, credibility, and humanity.📅
Owning content strategy & planning
Own Heidi’s organic social strategy across various platforms, ensuring alignment with brand milestones and product launches.🤝
Leading community management & executive support
Lead community management across all platforms — monitoring conversations, engaging authentically, and representing Heidi with empathy and clarity.What we're looking for
📅
5–8+ years in social media or digital communications
Experience in high-growth tech or healthcare sectors is essential.View fit
🌍
Demonstrated multi-channel social program experience
Proven ability to create measurable brand impact across platforms.View fit
✍️
Strong writing skills for complex topics
Ability to humanise and communicate with clarity and warmth.View fit
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