NSW Department of Customer Service32 followers324 jobs

Senior Performance Insights Officer

SeniorFull-timeOfficeAustraliaPosted 3 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Senior Performance Insights Officer plays a crucial role in supporting the Department's performance and data priorities through high-quality analysis and reporting. This position is at the heart of a growing data and analytics capability, contributing to a connected data environment across the portfolio. The team values collaboration and innovation, working together to create impactful insights that drive strategic decision-making.

Meet the team

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You'll be responsible for

📋

Coordinating performance reporting

Coordinate and deliver high-quality analytical inputs, data validation and supporting materials for Department and Cabinet performance reporting.
📊

Developing performance reports

Develop, maintain and enhance performance reports, dashboards and measures in line with agreed frameworks and standards.
📈

Data analysis and insights

Analyse qualitative and quantitative performance data to identify patterns, emerging issues and improvement opportunities.

Key criteria

📊

Performance reporting experience

Demonstrated experience delivering performance reporting in complex organisations.

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📈

Data analysis skills

Proven ability to analyse qualitative and quantitative data for insights.

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🖥️

Data visualisation tools

Experience with tools like Power BI or Tableau for reporting.

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4 criteria for this job
Performance reporting experience
Demonstrated experience delivering performance reporting in complex organisations.

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Data analysis skills
Proven ability to analyse qualitative and quantitative data for insights.

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Data visualisation tools
Experience with tools like Power BI or Tableau for reporting.

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Data governance knowledge
Sound knowledge of data governance frameworks and quality management.

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