NSW Department of Customer Service43 followers558 jobs

Senior Policy Officer

SeniorFull-timeHybridAustraliaPosted 3 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Policy Officer position at NSW Fair Trading is an exciting opportunity to lead policy initiatives that enhance regulatory outcomes. This job plays a crucial role in shaping fair and safe marketplaces, ensuring that the needs of communities are met. The team thrives on collaboration, innovation, and a customer-centered approach, making it a vibrant place to contribute to meaningful change.

You'll be responsible for

📊

Conducting research and analysis

Inform policy positions and support the development and implementation of policy and legislative reform.
🤝

Collaborating with teams and stakeholders

Ensure balanced policy outcomes through teamwork and communication.
📝

Preparing high-quality advice and briefs

Provide senior executives and ministers with well-researched submissions and recommendations.

Key criteria

📜

Policy development experience

Proven success in drafting or implementing regulatory frameworks.

View

🔍

Analytical thinking

Strong ability to interpret complex research and data.

View

🗣️

Communication skills

Excellent written and verbal skills with clarity and influence.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on NSW Department of Customer Service
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Policy development experience
Proven success in drafting or implementing regulatory frameworks.

View

Analytical thinking
Strong ability to interpret complex research and data.

View

Communication skills
Excellent written and verbal skills with clarity and influence.

View

Stakeholder engagement
Collaborative approach to negotiation and relationship management.

View

Relevant qualifications
Tertiary qualifications in policy, law, economics, or related fields.

View

Similar jobs

View all
Queensland Government
Queensland Government
Senior Policy OfficerBrisbane, QLD · Full-time
The Senior Policy Officer job is about shaping strategy and driving insights within the Strategy, Insights and Communications team. This influential position plays a crucial role in guiding the department's strategic direction, collaborating with various stakeholders to deliver effective policy solutions. The team values a proactive and collaborative approach, working together to create meaningful change in a dynamic environment.
NSW Department of Customer Service
NSW Department of Customer Service
Senior Policy OfficerSydney, NSW · Full-time
The Senior Policy Officer position at the Information and Privacy Commission (IPC) is an exciting opportunity to contribute to privacy and transparency initiatives within the NSW public sector. This role is vital in supporting the Information Commissioner and Privacy Commissioner by providing expert policy advice and conducting research to inform decision-making. The IPC values a dynamic and supportive team environment, where collaboration and innovation are encouraged.
NSW Department of Customer Service
NSW Department of Customer Service
Senior Policy OfficerSydney, NSW · Full-time
The Senior Policy Officer position at Building Commission NSW is an exciting opportunity to contribute to meaningful reforms in the building and construction industry. This role plays a crucial part in shaping policies that impact the community and improve housing standards. The team values collaboration, innovation, and professional development, making it a fulfilling environment for those passionate about public policy.
NSW Department of Customer Service
NSW Department of Customer Service
Senior Policy OfficerSydney, NSW · Full-time
The Senior Policy Officer position at Building Commission NSW is an exciting opportunity to contribute to meaningful reforms in the building and construction industry. This role is vital for developing policies that enhance standards and resilience across the sector, positively impacting the community. The team values collaboration, innovation, and professional development, creating a supportive environment for individuals passionate about public policy.