About the job
This job is about becoming a Product Consultant at Shopify, where you will provide expert technical guidance to merchants post-product adoption. Your impact will be significant as you help businesses optimize their e-commerce strategies and implement complex solutions. The team thrives on collaboration and embraces the fast-paced, dynamic environment that Shopify offers.
You'll be responsible for
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Consulting with merchants
Consulting directly with merchants on interesting and complex business system integrations.🔄
Liaising with internal teams
Liaising with internal Shopify teams, such as the Merchant Success team, Solutions Engineering, and Sales.📊
Identifying trends
Identifying trends across your merchant base looking for common needs and interests to share with the Shopify Product and Support teams.Key criteria
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Cloud-based technologies understanding
Solid grasp of Cloud technologies and SaaS fundamentals.View
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API knowledge
Proven experience with REST and GraphQL for integrations.View
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Troubleshooting and analytical skills
Strong ability to tackle challenges head-on.View
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