Senior Product Designer
About the job
As a Senior Product Designer at CommBank, you will play a vital role in shaping the future of digital payments and merchant onboarding. Your work will directly impact how thousands of Australian merchants engage with eCommerce solutions, making their experiences simpler and more secure. Collaboration is key in our team, where we value care, courage, and commitment, and strive to create exceptional digital experiences.
You'll be responsible for
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Leading design
Leading end-to-end design of merchant onboarding and in-life experiences, from discovery through to delivery.🔍
Conducting research
Planning and conducting qualitative and quantitative research to understand customer needs and inform design direction.🖥️
Designing user flows
Designing and iterating user flows, interactions, and service touchpoints to improve usability, clarity, and merchant confidence.Key criteria
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End-to-end product design experience
Proven ownership of complete design processes from discovery to delivery.View
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Human-centred design expertise
Extensive experience in applying human-centred design principles and structured design thinking.View
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Strong Figma skills
Proficiency in Figma for creating flows, wireframes, and high-fidelity prototypes.View
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