Senior Product Designer
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About the job
As a Senior Product Designer at CommBank, you will be at the forefront of remastering online banking for millions of customers. This job is all about creating simple, brilliant digital experiences that make a real difference in people's lives. Collaborating closely with product, engineering, and design teams, you will help shape the next generation of NetBank, ensuring that every interaction is intuitive and customer-centered.
You'll be responsible for
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Partnering with product and engineering
Partner with Product and Engineering to shape product and experience direction, using customer evidence, business priorities and crew ambition to identify clear opportunities and practical next steps.🔗
Applying systems thinking
Apply systems thinking across channels to create consistent patterns, behaviours and interaction models, helping teams design experiences that feel connected, familiar and easy to use for customers.🧭
Leading continuous discovery
Lead continuous discovery to understand customer needs, frame problems, test assumptions and establish early, frequent customer learning to guide product decisions.Key criteria
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UX/UI design experience
7+ years designing complex digital products in cross-functional teams.View
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Customer research expertise
Proven experience conducting continuous customer discovery and research.View
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Prototyping skills
Experience with AI-enabled and code-assisted prototyping methods.View
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