NSW Department of Customer Service32 followers310 jobs

Senior Product Designer

SeniorFull-timeHybridLithgow NSW 2790, AustraliaMangrove Mountain NSW 2250, AustraliaNewcastle St, East Maitland NSW 2323, AustraliaSydney NSW, AustraliaWollongong, NSW, AustraliaPosted 2 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Senior Product Designer job is an exciting opportunity to join Revenue Digital Fines and Debts, where you will help modernise legacy systems and contribute to a digital delivery vision. This role is vital in shaping design strategies that meet customer needs while aligning with business objectives. The team values collaboration and embraces a flexible working environment, welcoming diverse perspectives to drive innovation.

You'll be responsible for

🧑‍🤝‍🧑

Conducting user research

Conduct research to understand diverse user needs, including those of people with disabilities, and incorporate insights into the design process.
💡

Advocating for customer-centric design

Advocate for a customer-centric approach by actively contributing across the full product design life cycle — from discovery and ideation through to delivery.
🤝

Collaborating with cross-functional teams

Collaborate with cross-functional teams to ensure design solutions are feasible and align with project goals.

Key criteria

🎨

Design and accessibility principles knowledge

Understanding of design principles and WCAG 2.1 accessibility standards.

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📊

Experience with user research

Proven experience planning and conducting user research studies.

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🖥️

Proficiency in design tools

Demonstrated proficiency in Figma and Miro for design projects.

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Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Design and accessibility principles knowledge
Understanding of design principles and WCAG 2.1 accessibility standards.

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Experience with user research
Proven experience planning and conducting user research studies.

View

Proficiency in design tools
Demonstrated proficiency in Figma and Miro for design projects.

View

User personas and journey mapping
Experience creating user personas and journey maps for design guidance.

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Ability to meet deadlines
Proven ability to work effectively within strict time constraints.

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