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About the job
The Senior Product Manager at Airwallex plays a crucial role in shaping the identity and user security journey for customers. This position is vital for ensuring that legitimate customers can onboard smoothly while keeping bad actors at bay. Collaboration is key, as you will work closely with various teams to build powerful, user-friendly capabilities that support a fast-growing financial platform.
You'll be responsible for
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Owning and evolving core identity and user security journeys
Manage onboarding, identity verification, user authentication, account recovery, authorization, and customer/security notifications.🗺️
Defining the product strategy
Create a roadmap for how Airwallex verifies users, grants access, protects accounts, and communicates with customers during high-trust moments.⚖️
Improving customer experience while strengthening trust and risk controls
Balance onboarding conversion, account security, fraud prevention, compliance requirements, and operational efficiency.Key criteria
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Strategic tech product management experience
6+ years managing complex B2B products from discovery to rollout.View
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Risk and compliance navigation
Proven track record in regulated environments like fintech or banking.View
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Data-driven decision making
Expertise in defining product metrics and running SQL analyses.View
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