About the job
The Senior Product Owner position at ING is an exciting opportunity to lead the optimisation and digitisation of key business processes. This job plays a crucial role in shaping seamless, end-to-end customer experiences while ensuring compliance and efficiency. The team thrives on collaboration and innovation, making it a vibrant environment for those passionate about customer-centric solutions.
You'll be responsible for
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Taking ownership of design and delivery solutions
Take ownership of the design and delivery solutions that drive operational efficiency.🚀
Contributing to sprint events
Use your technical expertise and experience to contribute to all sprint events, co-manage and prioritise the backlog at the level of user stories and participate in Chapter meetings and standard scrum ceremonies.🗣️
Representing the voice of the customer
Represent the voice of the customer, have a strong vision on how to attract and retain customers, and focus on continuously improving the customer benefits and key moments of truth across the customer journey.Key criteria
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Experience with PEGA workflow solutions
Demonstrated in-depth experience digitising processes using PEGA.View
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Product Owner experience
Experience delivering customer experience and digital initiatives.View
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Proficiency in Microsoft Office
Strong skills across the Microsoft Office suite.View
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