NSW Department of Customer Service40 followers524 jobs

Senior Programs Officer

SeniorFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 1 hour ago
Pending fitX of Y criteria met

About the job

The Senior Programs Officer position at the Independent Review Office (IRO) is an exciting opportunity to make a genuine impact in people's lives by improving how injured individuals access support within the NSW workers compensation and CTP schemes. This role is perfect for someone who thrives in a complex, purpose-driven environment and is motivated by public sector values of integrity, trust, service, and accountability. The team values collaboration and continuous improvement, working together to deliver meaningful outcomes for injured workers and road users.

You'll be responsible for

📈

Managing projects

Managing and monitoring a portfolio of projects to ensure integration and alignment with organisational objectives.
🚀

Leading initiatives

Leading and coordinating multiple projects and program initiatives to drive improvements in services and outcomes.
🌐

Building relationships

Building trusted relationships with internal teams and external stakeholders to enhance collaboration and service delivery.

Key criteria

📊

Project management experience

Demonstrated experience managing multiple projects in complex environments.

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📈

Analytical skills

Proven ability to use data for informed decision-making and performance tracking.

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🤝

Stakeholder engagement

Experience building trusted relationships with internal and external stakeholders.

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Meet the team

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5 criteria for this job
Project management experience
Demonstrated experience managing multiple projects in complex environments.

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Analytical skills
Proven ability to use data for informed decision-making and performance tracking.

View

Stakeholder engagement
Experience building trusted relationships with internal and external stakeholders.

View

Knowledge of workers compensation
Understanding of workers compensation and human services systems is essential.

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Governance and quality assurance
Experience ensuring strong governance and quality assurance in program delivery.

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