Jetstar Airways21 followers61 jobs

Senior Quality Engineer

SeniorFull-timeOfficeAdelaide SA, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Join Qantas as a Senior Quality Engineer – Conversational AI at our new Product Innovation Centre in Adelaide, where you will help create unique experiences for our customers. This exciting opportunity allows you to embed robust testing strategies and automation practices that ensure software reliability, performance, and security. Collaborating closely with product, engineering, and AI teams, you will design automated chatbot tests and continuously improve our tools and frameworks, all while being part of a supportive and innovative team.

Meet the team

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You'll be responsible for

✅

Testing and validating chatbot solutions

You’ll be responsible for testing and validating chatbot solutions while helping shape and evolve our CAI quality engineering capability.
📝

Designing automated tests

You’ll work closely with product, engineering and AI teams to design automated chatbot tests and validate conversation flows.
🔧

Troubleshooting issues

You’ll troubleshoot issues as they arise and continuously improve our tools, frameworks and overall approach to CAI testing.

Key criteria

🔍

Quality engineering experience

Proven experience in Quality Engineering or QA roles.

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🤖

Chatbot testing expertise

Hands-on experience testing Conversational AI or chatbot platforms.

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🔗

API integration validation

Experience validating chatbot integrations with backend systems and APIs.

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5 criteria for this job
Quality engineering experience
Proven experience in Quality Engineering or QA roles.

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Chatbot testing expertise
Hands-on experience testing Conversational AI or chatbot platforms.

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API integration validation
Experience validating chatbot integrations with backend systems and APIs.

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Analytical skills
Strong analytical skills to interpret chatbot behaviour and insights.

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Continuous improvement mindset
Passion for emerging AI technologies and continuous improvement.

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