SafetyCulture33 followers19 jobs

Senior Salesforce Administrator

SeniorFull-timeHybridSydney NSW, AustraliaPosted 19 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is all about ensuring that SafetyCulture's Salesforce platform is expertly administered and aligned with the needs of the Go-to-Market teams. The impact of this role is significant, as it involves leading cross-functional projects that enhance how sales and Customer Success teams operate. The team values collaboration, independence, and a solutions-oriented mindset, creating an environment where everyone can thrive.

You'll be responsible for

🛠️

Owning Salesforce administration

Own the GTM-facing scope of Salesforce administration — including fields, page layouts, record types, custom objects, flows, validation rules, and process automation — working alongside other Salesforce specialists in the organisation to keep the platform reliable and scalable.
🚀

Leading system change projects

Work independently with GTM stakeholders to gather requirements, define scope, and lead cross-functional system change projects from requirements through testing, rollout, and adoption.
✨

Enhancing workflows with AI

Evaluate where AI can enhance Salesforce workflows and processes, and implement AI-assisted solutions where they add measurable value.

Key criteria

🔧

Salesforce administration expertise

Deep hands-on experience with Salesforce custom fields and automation.

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📊

Lead-to-Revenue process knowledge

Solid understanding of opportunity management and subscription lifecycle.

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🤝

Cross-functional project management

Proven experience managing system change projects from start to finish.

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Meet the team

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5 criteria for this job
Salesforce administration expertise
Deep hands-on experience with Salesforce custom fields and automation.

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Lead-to-Revenue process knowledge
Solid understanding of opportunity management and subscription lifecycle.

View

Cross-functional project management
Proven experience managing system change projects from start to finish.

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Effective documentation skills
Ability to create clear, usable documentation for technical concepts.

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AI tools proficiency
Experience using AI to enhance Salesforce workflows and resolve issues.

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