Australian Catholic University
Senior Service Automation Lead
SeniorFull-timeHybridBrisbane QLD, AustraliaProfessional servicesInformation technologyOperations consultingPosted 4 days ago
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About the job
The Senior Service Automation Lead is a pivotal job that focuses on optimising IT service operations at the University. By driving automation and fostering collaboration among teams, this position plays a crucial role in enhancing service delivery and aligning with the University's digital strategy. The team values a supportive and inclusive environment, where continuous improvement and knowledge sharing are at the forefront.
You'll be responsible for
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Overseeing IT service operations
Managing and optimising the University's IT service operations to ensure stability and performance.🚀
Driving automation initiatives
Identifying and implementing automation strategies to enhance service delivery and reduce manual overhead.🌱
Fostering a culture of improvement
Encouraging continuous improvement and operational maturity across the IT environment.What we're looking for
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Service automation experience
Demonstrated experience in leading IT service automation initiatives.View fit
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Process optimisation skills
Proven skills in streamlining IT service processes for efficiency.View fit
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Stakeholder collaboration
Experience collaborating with cross-functional teams to enhance service delivery.View fit
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