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Senior ServiceNow Consultant

SeniorFull-timeHybridMelbourne VIC, AustraliaPosted 6 months agoVerified 20 hours ago
Pending fitX of Y criteria met

About the job

The job is about becoming an Application Consultant for ServiceNow at IBM Consulting, where you will collaborate with leading companies to shape their hybrid cloud and AI journeys. This position is crucial for driving meaningful change and accelerating client impact through innovative solutions. The team values curiosity, growth, and empathy, focusing on long-term career development while leveraging unique skills and experiences.

You'll be responsible for

📊

Leading ServiceNow strategy development

Develop a ServiceNow strategy based on value vs. effort, preparing cost-benefit models, and contributing to solution design through effort estimation and costing.
🔧

Providing configuration and maintenance support

Deliver configuration and maintenance support for software product implementation, ensuring successful implementation and adherence to project timelines.
💰

Tailoring solutions to budget guidelines

Tailor the solution to budget guidelines and negotiate with clients to ensure successful implementation.

Key criteria

🛠️

ServiceNow module expertise

Experience with specific ServiceNow modules and ITIL processes.

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💻

Technical component knowledge

Proficiency in LDAP, VPN, SSL, XML, HTML, and Web Services.

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📊

Solution design and estimation experience

Experience contributing to solution design through effort estimation.

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View more

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5 criteria for this job
ServiceNow module expertise
Experience with specific ServiceNow modules and ITIL processes.

View

Technical component knowledge
Proficiency in LDAP, VPN, SSL, XML, HTML, and Web Services.

View

Solution design and estimation experience
Experience contributing to solution design through effort estimation.

View

Budget and client management
Experience tailoring solutions to budget guidelines and negotiating.

View

IT service management experience
Experience with service management and ITIL processes.

View

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