About the job
This job is about shaping the foundation of the Zendesk Data Platform, which is crucial for every product, insight, and customer-facing report. As a Senior Software Engineer, you will have the opportunity to create lasting impact by designing systems that will be inherited by every team at Zendesk. The team values collaboration and technical judgment, working in a hybrid environment that fosters connection and creativity.
You'll be responsible for
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Building compliance tooling
Build and maintain the tooling that will help Zendesk meet and maintain its compliance standards within the data platform.⚙️
Ensuring system reliability
Own performance and scalability on AWS, ensuring the platform remains fast and dependable for colleagues and customers.📊
Developing reporting and analytics infrastructure
Create next-generation reporting and analytics infrastructure for over 170,000 businesses relying on Zendesk.Key criteria
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7+ years in software development or data engineering
Extensive experience in software development or data engineering is essential.View
⚙️
2+ years building scalable systems
Proven experience in creating and maintaining production-grade systems.View
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Proficiency in Java, Python, or Golang
Strong coding skills in one or more of these programming languages.View
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