About the job
As a Senior Field Engineer at Unisys, you will be instrumental in delivering exceptional technical support and services to our clients, particularly within the Australian government sector. Your expertise will not only help resolve complex technical issues but also ensure the seamless operation of IT infrastructure. Collaboration and mentorship are key aspects of our team culture, as we strive to empower each other and grow together.
You'll be responsible for
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Troubleshooting and resolving technical issues
Providing high-quality technical support and services to clients by addressing complex technical problems⚙️
Performing system installations and maintenance
Ensuring the smooth operation of clients' IT infrastructure through effective installations and maintenance👩🏫
Mentoring junior engineers
Guiding and supporting junior engineers to develop their skills and excel in their jobsKey criteria
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Deskside support experience (4+ years)
Proven experience in fault investigation and resolution.View
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Desktop and server support expertise
Experience with hardware, software, and network troubleshooting.View
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NV1 Security Clearance
Mandatory clearance required for this role.View
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