Senior Technical Officer
About the job
This job is all about providing top-notch operational support within the Queensland Corrective Services (QCS) environment. You'll play a crucial role in ensuring high-quality, safe services and workplaces by adhering to service quality standards and health policies. The team thrives on collaboration and values strong interpersonal relationships, making it a great opportunity for those who enjoy mentoring and working in a supportive environment.
You'll be responsible for
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Providing operational support
Delivering on-site and remote operational support to QCS sites, primarily within a Microsoft environment.š»
Configuring and managing ICT environments
Utilising high-level technical expertise to configure, install, monitor, support, and manage ICT environments.š
Training end users
Offering training on the QCS desktop environment and applications to end users as needed.What we're looking for
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Technical expertise in ICT environments
Demonstrated expertise in managing and configuring ICT systems.View
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High-quality ICT support experience
Proven experience delivering effective ICT support to clients.View
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Task prioritisation and workload management
Ability to manage multiple tasks within agreed timeframes.View
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