Latrobe Community Health Service
Service Advisor - Caroline Springs- Automotive
JuniorFull-timeOfficeMelbourne VIC, AustraliaAdministrationCustomer service and supportPosted 1 month ago
About the job
This job is about joining the Werribee and Western Automotive Group as a Service Advisor, where you will be part of a motivated team dedicated to providing exceptional vehicle service experiences. The importance of this position lies in enhancing customer satisfaction and ensuring smooth communication between customers and the workshop team. The team thrives in a supportive environment, encouraging growth and collaboration.
You'll be responsible for
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Learning and progressing
Having a drive to learn and progress in the job while maintaining a great attitude and being a team player.📅
Scheduling and coordination
Applying effective customer service and scheduling for vehicle drop-offs and pick-ups, ensuring smooth operations.🌟
Delivering positive experiences
Creating timely and professional responses to customer queries and delivering a positive customer experience every time.What we're looking for
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Customer service experience
Demonstrated experience in customer-facing roles, ensuring satisfaction.View fit
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Effective communication skills
Proven ability to coordinate between customers and workshop teams.View fit
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Organisational skills
Experience managing scheduling and administration for vehicle services.View fit
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