ComfortDelGro Australia (CDC)19 jobs

Service Delivery Clerk

JuniorMid levelFull-timeHybridBeaumont Hills NSW 2155, AustraliaPosted 10 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Service Delivery Clerk position at CDC NSW is an exciting opportunity to join a dedicated team at the Rouse Hill Depot. This job plays a crucial role in supporting operations and ensuring that the depot meets the standards and requirements of the company and its contracts. Team members thrive on collaboration and are committed to achieving positive outcomes together.

Meet the team

About the company

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You'll be responsible for

📬

Assisting with communication

Assisting in the preparation and distribution of communication and information to drivers including Shift Bats, Bulletins, Notices, OTR forms etc.
📝

Maintaining reports

Maintaining communications reports and ensuring they are recorded.
📞

Customer complaint response

Responding to customer complaints and providing good customer service support ensuring that complaints and inquiries are dealt with in a timely and professional manner.

Key criteria

📊

Data analysis skills

Experience analysing data to support operational decisions.

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🖥️

Microsoft Office proficiency

Demonstrated experience using Microsoft Office Suite effectively.

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📞

Customer service experience

Proven ability to provide excellent service to stakeholders.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Data analysis skills
Experience analysing data to support operational decisions.

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Microsoft Office proficiency
Demonstrated experience using Microsoft Office Suite effectively.

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Customer service experience
Proven ability to provide excellent service to stakeholders.

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D365 familiarity
Basic experience with D365 for payroll and records management.

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Communication skills
Strong written and oral communication skills for effective information sharing.

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