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Service Management Analyst

GraduateJuniorFull-timeHybridMelbourne VIC, AustraliaMelbourne VIC, AustraliaPosted 1 month agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job is a fantastic opportunity for anyone looking to kickstart a career in IT management. IT Service Management (ITSM) focuses on ensuring that organisations receive the right IT services, making it a vital part of the tech landscape. The team thrives on collaboration and is dedicated to fostering a supportive environment where everyone can grow and succeed.

You'll be responsible for

✔️

Providing assurance to organisations

Ensuring that the right people are doing the right thing at the right time for the right outcome.
🔄

Managing multiple tasks and priorities

Effectively handling various responsibilities within a structured environment.
🤝

Engaging with stakeholders

Building strong relationships and collaborating effectively within a team environment.

Key criteria

💻

IT service management interest

Demonstrated interest in IT and service management.

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📜

ITIL principles knowledge

Basic understanding of ITIL principles and processes.

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🗂️

Organisational skills

Strong organisational and administrative skills for task management.

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5 criteria for this job
IT service management interest
Demonstrated interest in IT and service management.

View

ITIL principles knowledge
Basic understanding of ITIL principles and processes.

View

Organisational skills
Strong organisational and administrative skills for task management.

View

Communication skills
Excellent written and verbal communication skills for effective collaboration.

View

Attention to detail
Strong attention to detail and commitment to customer service.

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