Mid levelFull-timeOfficeGoulburn NSW 2580, AustraliaProfessional servicesPeople and culturePosted 6 days ago
About the job
The Service Manager position at atWork Australia is all about making a meaningful impact by supporting and leading a passionate team dedicated to helping individuals find sustainable employment. This job plays a crucial role in connecting people with opportunities, ensuring that both clients and businesses thrive. The team values collaboration, integrity, and a commitment to service excellence, creating an inspiring workplace where everyone can grow.
You'll be responsible for
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Managing team performance
Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceeded.🗺️
Establishing clear direction
Establishing and communicating clear direction for the effective operations of your team across various locations.🌟
Fostering a client-focused environment
Fostering a team environment that maintains a client focus at all times and a commitment to delivering service excellence.Key criteria
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Team management experience
Proven experience leading and managing teams effectively.View
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KPI oversight
Demonstrated ability to meet and exceed Key Performance Indicators.View
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Client-facing experience
Experience in customer service or client engagement roles.View
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