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Service Manager

Mid levelFull-timeOfficeGoulburn NSW 2580, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Service Manager position at atWork Australia is all about making a meaningful impact by supporting and leading a passionate team dedicated to helping individuals find sustainable employment. This job plays a crucial role in connecting people with opportunities, ensuring that both clients and businesses thrive. The team values collaboration, integrity, and a commitment to service excellence, creating an inspiring workplace where everyone can grow.

Meet the team

About the company

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You'll be responsible for

🏆

Managing team performance

Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceeded.
🗺️

Establishing clear direction

Establishing and communicating clear direction for the effective operations of your team across various locations.
🌟

Fostering a client-focused environment

Fostering a team environment that maintains a client focus at all times and a commitment to delivering service excellence.

Key criteria

👥

Team management experience

Proven experience leading and managing teams effectively.

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📊

KPI oversight

Demonstrated ability to meet and exceed Key Performance Indicators.

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🤝

Client-facing experience

Experience in customer service or client engagement roles.

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A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Team management experience
Proven experience leading and managing teams effectively.

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KPI oversight
Demonstrated ability to meet and exceed Key Performance Indicators.

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Client-facing experience
Experience in customer service or client engagement roles.

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Current driver's licence
Valid driver's licence for travel between multiple locations.

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Coaching and mentoring skills
Experience providing guidance and development opportunities for team members.

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