Carrier
22 jobs

Service Planner

JuniorMid levelFull-timeHybridOsborne Park WA 6017, AustraliaPosted 5 months agoVerified 5 months ago
Pending fitX of Y criteria met

About the job

The Service Planner job at Carrier is all about providing exceptional support to the Service Department while ensuring smooth operations and outstanding customer service. This role is crucial for coordinating communication between customers and technicians, making a significant impact on service delivery. The team thrives on collaboration, innovation, and a commitment to creating an inclusive environment where everyone feels they belong.

You'll be responsible for

🔧

Managing deliverable jobs

Manage the process of deliverable jobs from creation to completion stage using the ERP systems.
📝

Data entry of contracts

Manage data entry of contracts, including contract renewals, new contracts, and warranty creations.
🤝

Collaborating with Service Managers

Collaborate with Service Managers to plan and schedule day-to-day operations of Technicians, ensuring timely service delivery.

Key criteria

📊

Experience in administration or coordination

Demonstrated experience in administrative or coordination roles.

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💻

Intermediate computer skills

Proven ability to use various computer applications effectively.

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🗣️

Exceptional communication skills

Strong verbal and written communication skills for effective interaction.

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Meet the team

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5 criteria for this job
Experience in administration or coordination
Demonstrated experience in administrative or coordination roles.

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Intermediate computer skills
Proven ability to use various computer applications effectively.

View

Exceptional communication skills
Strong verbal and written communication skills for effective interaction.

View

Multi-tasking ability
Experience managing multiple tasks in a fast-paced environment.

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Familiarity with ERP systems
Experience using ERP systems like SAP or ServiceMax is advantageous.

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