ResMed28 followers54 jobs

Service Technician (2 Openings)

JuniorMid levelFull-timeOfficeMermaid Beach QLD 4218, AustraliaPosted 1 day agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is all about providing exceptional technical and engineering support to customers and internal teams for ResMed products. As a Service Technician, you will play a crucial role in troubleshooting and resolving technical issues, ensuring that customers receive the highest quality service. The team values collaboration, continuous learning, and a commitment to excellence, creating an inspiring and supportive work environment.

Meet the team

About the company

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You'll be responsible for

📞

Providing technical support

Offering technical assistance to internal and external customers through calls, Teams messaging, and emails, focusing on software and device support.
📝

Maintaining quality documentation

Keeping accurate records of repair and service activities in the tracking system for traceability.
🔍

Completing scheduled maintenance

Carrying out preventative maintenance and calibration for test equipment necessary for repairs and servicing.

Key criteria

🛠️

Technical support experience

Demonstrated experience providing technical support for medical devices.

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📄

Quality documentation skills

Proven ability to maintain accurate repair and service documentation.

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🔧

Repair and servicing expertise

Experience with repair and servicing of medical equipment required.

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Apply on ResMed
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Technical support experience
Demonstrated experience providing technical support for medical devices.

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Quality documentation skills
Proven ability to maintain accurate repair and service documentation.

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Repair and servicing expertise
Experience with repair and servicing of medical equipment required.

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Effective communication skills
Professional verbal and written communication skills essential for customer interactions.

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A meaningful career starts with a match

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