Transport NSW5 followers12 jobs

Shared Services Support Officer - Bega

JuniorMid levelFull-timeHybridBega NSW 2550, AustraliaPosted 6 days agoVerified 17 hours ago
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About the job

This job is all about putting people first and making a real impact in the community. By joining the team, you will play a vital role in delivering exceptional customer support and fostering positive experiences. Collaboration and a commitment to quality are at the heart of how the team operates, ensuring that every interaction is meaningful.

You'll be responsible for

📞

Providing customer support

Delivering high-quality customer service across phone, live chat, and administrative channels.
🔍

Resolving enquiries

Addressing complex customer inquiries and processing transactions efficiently.
🌟

Enhancing customer experience

Contributing to continuous improvements that elevate service delivery and customer satisfaction.

Key criteria

📞

Customer service experience

Proven experience delivering high-quality customer service.

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💬

Communication skills

Demonstrated ability to communicate effectively across various channels.

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🧩

Problem-solving skills

Experience resolving complex enquiries and issues efficiently.

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Meet the team

About the company

View your fit

3 criteria for this job
Customer service experience
Proven experience delivering high-quality customer service.

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Communication skills
Demonstrated ability to communicate effectively across various channels.

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Problem-solving skills
Experience resolving complex enquiries and issues efficiently.

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