Employment Hero
Skip Tracing Investigator - Remote
Mid levelFull-timeRemoteSydney NSW, AustraliaProfessional servicesCustomer service and supportDataPosted 2 weeks ago
View your fit0 of 9 criteria met
About the job
The Skip Tracing Investigator position at CCSG is an exciting opportunity for detail-oriented individuals who excel at locating hard-to-find people and assets. This role plays a crucial part in supporting the collections team by maximizing recovery rates through effective communication and advanced investigative techniques. CCSG fosters a collaborative and supportive environment, where team members celebrate achievements and grow together.
You'll be responsible for
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Conducting skip tracing
Using various tools and databases to locate customers with overdue accounts.✅
Verifying customer information
Updating and confirming customer details to ensure accuracy in records.🔒
Maintaining confidentiality
Ensuring compliance with privacy regulations while handling sensitive information.What we're looking for
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1–3 years in collections or skip tracing
Experience in locating hard-to-find customers or assetsView fit
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Proficiency with skip tracing tools
Skilled in using investigative tools and CRM softwareView fit
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Knowledge of privacy regulations
Understanding of debt collection laws and compliance requirementsView fit
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