About the job
The Sleep Coach job at Resmed is all about making a genuine difference in people's lives by helping them improve their sleep health. This position is perfect for someone who enjoys working with others and is motivated by achieving great outcomes for both customers and the business. Join a supportive team that values professionalism and results, and embark on a fulfilling journey in the health and wellness industry.
You'll be responsible for
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Delivering exceptional customer experiences
Creating outstanding interactions both in-store and over the phone, ensuring customer satisfaction and loyalty.🔍
Understanding customer needs
Welcoming customers and providing tailored solutions to their sleep health challenges.📚
Supporting therapy journeys
Educating and coaching customers throughout their therapy journey to ensure successful outcomes.Key criteria
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Customer service experience
Demonstrated experience in retail or customer-facing roles.View
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Sales-focused mindset
Proven ability to achieve sales targets through customer engagement.View
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Strong listening skills
Experience in understanding and addressing customer needs effectively.View
