About the job
This job is about being part of a collaborative and high-performing culture that prioritises customer satisfaction. By joining the Business Direct Small Business team, you will have the opportunity to grow alongside customers and contribute to a customer-centric environment. The team values innovation and strong relationships, making it a great place to work.
You'll be responsible for
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Managing lending requests
Keep things simple while managing small business lending requests up to $2 million and home lending up to $3 million.🚀
Driving customer advocacy
Move with speed to grow revenue and enhance customer advocacy, ensuring NAB is the Bank of Choice.🌟
Building relationships
Engage and build relationships with the Retail Branch and Broker network to improve portfolio performance and customer outcomes.Key criteria
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Lending experience in banking
Demonstrated experience in business or retail banking lending.View
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Understanding of SME market
Proven knowledge of small to medium enterprise banking needs.View
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Customer relationship management
Experience building genuine connections with customers.View
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