Origin Energy25 jobs

Specialist - Content & Experience

Mid levelFull-timeHybridMelbourne VIC, AustraliaMarketingPosted 1 day ago
Pending fitX of Y criteria met

About the job

This job is about delivering engaging digital communications that enhance customer experience. As a Content & Experience Specialist at Origin, you will play a vital role in shaping customer communications for millions of Australians. The team thrives on collaboration and is driven by purpose, making a significant impact in the energy sector.

You'll be responsible for

📝

Creating customer communications

Crafting clear and engaging communications across digital channels to enhance customer experience.
📬

Delivering mandatory communications

Ensuring that all communications align with customer preferences and compliance requirements.
🤝

Collaborating with teams

Working closely with marketing and digital teams to implement effective content strategies.

Key criteria

✍️

Strong writing and editing skills

Proven ability to create clear, engaging content for diverse audiences.

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🖥️

Experience with CMS platforms

Demonstrated experience managing content across various digital platforms.

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🧩

Understanding of UX principles

Knowledge of user experience best practices to enhance communication effectiveness.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Strong writing and editing skills
Proven ability to create clear, engaging content for diverse audiences.

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Experience with CMS platforms
Demonstrated experience managing content across various digital platforms.

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Understanding of UX principles
Knowledge of user experience best practices to enhance communication effectiveness.

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Stakeholder management skills
Experience collaborating with multiple teams and managing diverse projects.

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Compliance and accessibility knowledge
Familiarity with standards ensuring content meets compliance and accessibility requirements.

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