About the job
This job focuses on installing, repairing, and providing technical maintenance for product and component hardware and software, primarily at customer premises. Ensuring systems operate as designed is crucial, along with collaborating with technical colleagues to deliver timely and effective service. The team thrives on communication and scheduling to guarantee customer satisfaction with service delivery and product functionality.
You'll be responsible for
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Providing field engineering support
Delivering comprehensive field engineering support for large and complex clients.🏠
Taking ownership of onsite service activity
Managing and executing all aspects of onsite service to ensure client satisfaction.⚙️
Performing advanced maintenance
Conducting advanced maintenance on all products, including low-complexity installations.Key criteria
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Technical certification or degree
Possession of relevant technical certification or associate degree.View
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2+ years field engineering experience
Demonstrated hands-on experience in field engineering or technical support.View
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Proven troubleshooting skills
Experience performing maintenance and troubleshooting in customer environments.View
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