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Sr Tech Field Eng

Mid levelSeniorFull-timeHybridNew South Wales, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job focuses on installing, repairing, and providing technical maintenance for product and component hardware and software, primarily at customer premises. Ensuring systems operate as designed is crucial, along with collaborating with technical colleagues to deliver timely and effective service. The team thrives on communication and scheduling to guarantee customer satisfaction with service delivery and product functionality.

You'll be responsible for

👥

Providing field engineering support

Delivering comprehensive field engineering support for large and complex clients.
🏠

Taking ownership of onsite service activity

Managing and executing all aspects of onsite service to ensure client satisfaction.
⚙️

Performing advanced maintenance

Conducting advanced maintenance on all products, including low-complexity installations.

Key criteria

🔧

Technical certification or degree

Possession of relevant technical certification or associate degree.

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🛠️

2+ years field engineering experience

Demonstrated hands-on experience in field engineering or technical support.

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🔍

Proven troubleshooting skills

Experience performing maintenance and troubleshooting in customer environments.

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View more

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5 criteria for this job
Technical certification or degree
Possession of relevant technical certification or associate degree.

View

2+ years field engineering experience
Demonstrated hands-on experience in field engineering or technical support.

View

Proven troubleshooting skills
Experience performing maintenance and troubleshooting in customer environments.

View

Australian Citizenship
Must be an Australian Citizen to meet security requirements.

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Active Australian Security Clearance
Possession of Baseline/NV1/NV2 security clearance is mandatory.

View

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