Staff Software Engineer
About the job
The Staff Software Engineer position focuses on building intelligent, resilient, and always-available platforms that enhance customer conversations at scale. This job plays a crucial role in transforming the banking experience for millions of customers through innovative AI solutions. The team values collaboration, engineering excellence, and hands-on delivery, ensuring a supportive environment for growth and success.
You'll be responsible for
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Providing technical leadership
Offer strong hands-on engineering across AI Self-Service, focusing on voice bot migration.🚀
Driving platform transition
Lead the transition from legacy IVR to an AI-enabled voice platform, ensuring stability and scalability.📞
Designing conversational systems
Design and build low-latency, highly available conversational systems suitable for high-volume voice interactions.Key criteria
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Strong backend engineering experience
Proven experience delivering large-scale, distributed systems.View
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Cloud-native microservices experience
Experience building and operating microservices in cloud environments.View
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Performance and latency focus
Deep appreciation for real-time performance in voice systems.View
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