About the job
The Staff Solutions Engineer for our Spend Team at Airwallex is responsible for delivering complex Spend and corporate card implementations that enhance global spend management products for enterprise and high-growth customers across APAC. This job is crucial in ensuring that every phase from pre-sale through go-live runs smoothly, while collaborating with various teams to provide the best experience for valued customers. The team thrives on collaboration, innovation, and a commitment to empowering businesses with the tools they need for success.
You'll be responsible for
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Acting as a trusted advisor
Serve as a trusted technical advisor to customers and internal teams on high-value implementations and expansions.🔗
Partnering with teams
Collaborate with activation and account management teams to translate customer requirements into scalable architectures.🛠️
Troubleshooting integrations
Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions.Key criteria
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Bachelor's degree or equivalent experience
Possession of a relevant degree or practical experience.View
5️⃣
5+ years in implementation or project management
Experience managing complex, multi-stakeholder technology projects.View
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4+ years client-facing experience
Proven delivery in high-paced environments like SaaS or fintech.View
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