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State Street Investment Management - Head of APAC Shareholder Services (SHS), Vice President I

SeniorFull-timeHybridSydney NSW, AustraliaPosted 2 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Head of APAC Shareholder Services is a pivotal job responsible for leading the APAC SHS function, ensuring high-quality shareholder servicing and client trading operations across the region. This role is crucial for driving operational excellence and fostering a culture of continuous improvement within a geographically diverse team. Collaboration with global teams and local stakeholders is key to achieving strategic objectives and enhancing client service outcomes.

You'll be responsible for

🌟

Leading a diverse team

Leading, developing, and inspiring a diverse team of operations professionals across APAC while fostering a culture of accountability and continuous improvement.
🔍

Overseeing operational activities

Overseeing all APAC Shareholder Services and Client Trading activities, ensuring compliance with internal SLAs and regulatory requirements.
🚀

Driving transformation initiatives

Identifying and leading strategic transformation initiatives to improve operational efficiency and control effectiveness.

Key criteria

🌍

10+ years in investment management

Proven experience in investment management operations or related fields.

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👥

People leadership experience

Demonstrated ability managing regional or multi-location teams.

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📊

Data-driven decision making

Experience leveraging data analytics for operational improvements.

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Meet the team

About the company

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5 criteria for this job
10+ years in investment management
Proven experience in investment management operations or related fields.

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People leadership experience
Demonstrated ability managing regional or multi-location teams.

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Data-driven decision making
Experience leveraging data analytics for operational improvements.

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Experience with automation technologies
Familiarity with AI, RPA, or similar initiatives.

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Stakeholder management skills
Strong ability to influence and build relationships with stakeholders.

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