Store Network Credit Officer - GPC Asia Pacific Rowville
About the job
GPC Asia Pacific is on the lookout for a customer-focused professional to join the Finance team as a Store Network Credit Officer. This full-time job, based at the Rowville Support Office, offers a fantastic opportunity to be part of a supportive and high-performing team. With a commitment to stability and growth, team members enjoy a vibrant work environment that values collaboration and excellence.
You'll be responsible for
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Managing customer enquiries
Handle inbound and outbound customer and store enquiries with professionalism and care.⚖️
Resolving complaints and disputes
Address and resolve complaints, disputes, and banking/receipting queries efficiently.💰
Conducting debt collection activities
Engage in debt collection activities and negotiate payment plans as necessary.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Intermediate computer skills
Proficiency in Excel and general computer applications.View
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Verbal and written communication skills
Strong ability to communicate effectively in various formats.View
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