The IT Supply Chain Application Lead is an exciting opportunity to lead the support and operational continuity of supply chain applications across the enterprise. This job plays a vital role in ensuring timely issue resolution and proactive system monitoring, contributing to the overall efficiency of key systems. The team thrives on collaboration, continuous improvement, and a commitment to service excellence.
You'll be responsible for
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Leading application support
Lead and coordinate the support of supply chain-related applications, acting as the primary escalation point for complex technical issues.🤝
Collaborating with stakeholders
Collaborate with business stakeholders, vendors, and internal IT teams to maintain service excellence and system performance.📊
Monitoring system performance
Monitor system performance and conduct regular health checks on critical supply chain platforms.Skills you'll need
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Application support
Skilled in application support and troubleshooting, with a methodical and customer-focused approach.⚠️
Incident management
Experience in incident, change, and problem management processes with ITIL Foundation certification preferred.🚚
Supply chain processes
Strong functional understanding of supply chain processes, including logistics, Concrete operations, manufacturing, and transport.View more