Louis Dreyfus Company11 jobs

Support Analyst

Mid levelFull-timeHybridToowoomba QLD, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Support Analyst position at Louis Dreyfus Company is all about delivering first-line IT support and maintaining a secure, reliable technology environment. This job plays a crucial role in ensuring that both office and site-based users have the support they need to thrive. The team values collaboration and is committed to creating a positive and inclusive work environment.

Meet the team

About the company

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You'll be responsible for

🛠️

Providing IT support

Delivering first-line IT support for incidents and service requests to ensure user satisfaction.
⚙️

Installing and configuring devices

Setting up and supporting end-user devices and systems for optimal performance.
🔑

Managing user access

Overseeing onboarding/offboarding processes and maintaining user access to systems.

Key criteria

💻

IT support experience

2–3+ years in IT support or service desk roles.

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🖥️

Windows and Microsoft 365 knowledge

Proven experience with Windows and Microsoft 365 environments.

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🔧

Troubleshooting skills

Demonstrated ability to diagnose and resolve technical issues.

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A meaningful career starts with a match

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5 criteria for this job
IT support experience
2–3+ years in IT support or service desk roles.

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Windows and Microsoft 365 knowledge
Proven experience with Windows and Microsoft 365 environments.

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Troubleshooting skills
Demonstrated ability to diagnose and resolve technical issues.

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ITSM systems familiarity
Experience with ticketing and IT service management systems.

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IT-related qualification
Possession of an IT-related qualification is preferred.

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