Queensland Government39 followers431 jobs

Support Worker

JuniorContractHybridCloncurry QLD 4824, AustraliaCustomer service and supportPeople and cultureHuman resources consultingPosted 3 months ago
Pending fitX of Y criteria met

About the job

This job is all about creating a safe and supportive environment for customers at the Jimaylya Topsy Harry Centre. By providing daily care and assistance, you will play a crucial role in helping individuals who are homeless or facing alcohol-related challenges. The team values collaboration and continuous improvement, working together to deliver culturally appropriate services that truly make a difference.

You'll be responsible for

🤝

Providing support and supervision

Offer caring and non-judgmental support to customers who are homeless or facing alcohol-related social issues.
🏠

Maintaining a safe environment

Ensure a healthy, safe, clean, and tidy environment for all customers, including upkeep of resident areas.
🔗

Liaising with stakeholders

Communicate effectively with a variety of stakeholders, including community members and service providers, to enhance service delivery.

Key criteria

🏠

Experience in customer support

Demonstrated experience providing support to vulnerable populations

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📜

Documentation skills

Proven ability to maintain clear and concise documentation

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🤝

Cultural understanding

Understanding of Aboriginal and Torres Strait Islander cultures and issues

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Experience in customer support
Demonstrated experience providing support to vulnerable populations

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Documentation skills
Proven ability to maintain clear and concise documentation

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Cultural understanding
Understanding of Aboriginal and Torres Strait Islander cultures and issues

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Workplace health and safety knowledge
Experience applying workplace health and safety policies

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Effective communication skills
Ability to liaise with diverse stakeholders effectively

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