About the job
The National Switchboard Operator job at JLL is all about delivering a professional and seamless experience for callers across Marsh offices in Australia. This position is crucial as it serves as the first point of contact for many internal and external stakeholders, representing the organization with professionalism and exceptional customer service. The team thrives on collaboration and embraces a warm, optimistic, and inclusive work culture, where everyone is empowered to grow and succeed together.
You'll be responsible for
📞
Answering and managing calls
Handle all incoming calls for Marsh offices across Australia in a professional and timely manner.📖
Maintaining directory information
Regularly update the national switchboard console and directory information to ensure accuracy.🤝
Building relationships
Foster effective working relationships with internal stakeholders to support efficient call management.Key criteria
📞
Switchboard operation experience
Experience managing a busy switchboard in a professional setting.View
💬
Strong verbal communication skills
Proven ability to communicate clearly and effectively with diverse stakeholders.View
🔍
Attention to detail
Demonstrated focus on accuracy in managing information and records.View
