System Administrator - Talent Pool
About the job
This job is about providing exceptional customer support and technical expertise within the Department of Customer Service. By joining the Government Shared Services team, you will play a vital role in transforming how NSW Government agencies interact with customers. The team thrives on collaboration and innovation, ensuring a supportive environment where everyone can contribute to delivering outstanding services.
You'll be responsible for
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Providing customer support
Delivering high-quality customer support and expert functional, technical, and system administration support across multiple locations and technologies.👥
Guiding Technical Support Administrators
Overseeing the activities of Technical Support Administrators responsible for the operational maintenance of the myWorkZone SAP environment.🔧
Supporting lead on troubleshooting
Collaborating with team leads to troubleshoot and resolve system issues effectively.Key criteria
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Cross-functional SAP knowledge
Hands-on experience across FI, PS, CO, SD, PPM, and Procurement.View
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System issue diagnosis experience
Proven ability to diagnose system issues and test functionality.View
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SAP implementation experience
Experience in large, complex organisations with SAP systems.View
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