Systems Administrator (Dynamics 365)
About the job
The Systems Administrator job at BDO Australia focuses on supporting the effective operation and optimisation of the Dynamics 365 platform. This role is crucial in ensuring that users receive the support they need while maintaining system integrity and performance. BDO fosters a collaborative and inclusive environment, encouraging team members to grow and develop their skills.
You'll be responsible for
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Providing user support and managing tickets
Acting as the first point of contact for Dynamics 365 CRM end-user queries and providing guidance and training.⚙️
Administering and troubleshooting systems
Diagnosing and resolving complex system issues, administering user accounts, and configuring business units and workflows.🔍
Monitoring system health and maintenance
Proactively monitoring system health, performing preventative maintenance, and supporting backup validation.Key criteria
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Dynamics 365 experience
Proven experience supporting and administering Dynamics 365 CRM systems.View
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Advanced troubleshooting skills
Demonstrated ability to diagnose and resolve complex system issues.View
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User support expertise
Experience providing user guidance and training for system navigation.View
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