The Systems Administrator job at BDO Australia focuses on supporting the effective operation and optimisation of the Dynamics 365 platform. This role is crucial in ensuring that users receive the support they need while maintaining system integrity and performance. BDO fosters a collaborative and inclusive environment, encouraging team members to grow and develop their skills.
You'll be responsible for
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Providing user support and managing tickets
Acting as the first point of contact for Dynamics 365 CRM end-user queries and providing guidance and training.⚙️
Administering and troubleshooting systems
Diagnosing and resolving complex system issues, administering user accounts, and configuring business units and workflows.🔍
Monitoring system health and maintenance
Proactively monitoring system health, performing preventative maintenance, and supporting backup validation.Skills you'll need
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Dynamics 365 expertise
Strong understanding and experience with Dynamics 365 CRM, including its functionalities and features.🧑🏫
User support and training
Ability to provide clear guidance and training to users, helping them navigate system functionalities effectively.🔧
Troubleshooting skills
Proficient in diagnosing and resolving complex system issues, ensuring smooth operation and user satisfaction.View more