NSW Department of Customer Service43 followers539 jobs

Talent Pool - Investigation Officer

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Investigation Officer job is all about making a real impact in health care accountability by investigating complaints against health care providers. This role is crucial for maintaining public health and safety, and it offers a fantastic opportunity to contribute to improving health care standards. The team values integrity, transparency, and collaboration, creating a supportive environment where everyone can thrive.

You'll be responsible for

🔎

Conducting investigations

Carrying out thorough and timely investigations in accordance with relevant legislation and Commission policies.
📑

Compiling evidence

Compiling required briefs of evidence and ensuring all documentation is accurate and complete.
📂

Managing caseloads

Effectively managing a large caseload of investigation files, prioritizing tasks to ensure timely completion.

Key criteria

🔍

Regulatory investigation experience

5+ years conducting regulatory or criminal investigations.

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📜

Cert IV in Government Investigations

Possession of Cert IV or higher relevant qualification.

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📝

Complex investigation skills

Experience compiling briefs of evidence for complex cases.

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4 criteria for this job
Regulatory investigation experience
5+ years conducting regulatory or criminal investigations.

View

Cert IV in Government Investigations
Possession of Cert IV or higher relevant qualification.

View

Complex investigation skills
Experience compiling briefs of evidence for complex cases.

View

Stakeholder collaboration
Experience working with internal and external stakeholders.

View

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