TDI - Technology Service Specialist - AVP
About the job
As a Production Support Engineer in the Payments domain, you will play a vital role in ensuring the stability and efficiency of mission-critical payment processing systems. Your contributions will help enhance the overall experience for Corporate Clients and drive a culture of continuous improvement within the team. Collaboration and innovation are at the heart of how the team operates, fostering an environment where everyone can thrive.
You'll be responsible for
📈
Driving continual improvement
Driving a culture of proactive continual improvement into the Production environment through automation and monitoring improvements.🤝
Managing stakeholder relationships
Partnering with and influencing stakeholders globally on risk identification and remediation solutions.🔒
Ensuring application stability
Handling business queries on priority within agreed SLAs to ensure application stability.Key criteria
🛠️
8+ years in IT
Extensive experience in controlled production environments or Financial Services Technology.View
📊
Database knowledge
Proficient in Oracle/MSSQL with SQL scripting experience.View
☁️
Cloud and automation tools
Experience with UNIX/Linux, Python, Ansible, and automation solutions.View
View more