NSW Department of Climate Change, Energy, the Environment and Water10 followers87 jobs

Team Leader Central Reservations

Mid levelFull-timeHybridSydney Olympic Park NSW 2127, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Team Leader, Central Reservations is all about leading a dynamic team to deliver outstanding customer service while driving sales performance. This job plays a crucial role in maximizing utilization and achieving revenue targets, contributing to the success of the Office of Sport's venues and programs. The team thrives on collaboration, creativity, and a shared passion for making a difference in the community.

Meet the team

About the company

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You'll be responsible for

🏆

Leading the team

Leading, coaching, and developing a high-performing reservations team to ensure exceptional customer service.
📈

Driving sales

Driving sales and business development outcomes by managing customer enquiries and identifying opportunities.
🔍

Analyzing data

Analyzing operational and sales data to provide insights and support strategic planning.

Key criteria

📊

Data analysis skills

Experience analyzing operational and sales data for insights.

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🤝

Customer service expertise

Proven experience delivering exceptional customer service outcomes.

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👥

People leadership experience

Demonstrated ability to lead and develop high-performing teams.

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A meaningful career starts with a match

Apply on NSW Department of Climate Change, Energy, the Environment and Water
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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Data analysis skills
Experience analyzing operational and sales data for insights.

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Customer service expertise
Proven experience delivering exceptional customer service outcomes.

View

People leadership experience
Demonstrated ability to lead and develop high-performing teams.

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Sales management background
Experience managing bookings and driving sales performance.

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