Team Leader ( Cruiseabout) - Camberwell, VIC
About the job
This job is about leading a team aboard the XXXX Store, where passion for cruise holidays transforms into unforgettable experiences. The impact of this job is significant, as it helps create memorable journeys for customers while achieving sales goals. The team thrives on collaboration and inclusivity, making it a great place to grow and succeed together.
You'll be responsible for
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Quoting and booking cruise packages
Quoting, booking and invoicing cruise bookings and packages to ensure customer satisfaction📈
Meeting sales targets
Ensure that KPIs are met, meeting and exceeding monthly sales targets📞
Handling inquiries
Support and handle walk-in, email & telephone inquiries efficiently and accuratelyKey criteria
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Customer service and sales experience
Proven experience in customer service with sales targets met.View
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Cruise or travel industry experience
Minimum 2 years in retail or wholesale within the cruise sector.View
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GDS proficiency
Demonstrated experience using Global Distribution Systems.View
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