GMHBA Limited1 follower19 jobs

Team Leader Membership

Mid levelFull-timeHybridAustraliaPosted 1 day agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Team Leader – Membership at GMHBA is a fantastic opportunity to make a real impact on people’s lives while leading a passionate team. This job is all about driving operational excellence, fostering meaningful change, and creating smarter ways of working that enhance both employee and member experiences. GMHBA values a supportive culture and flexible workplace, making it a great fit for those who thrive in a collaborative environment.

Meet the team

About the company

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You'll be responsible for

🌟

Leading and developing a high-performing team

Inspire and guide a team to achieve operational excellence and deliver exceptional service to members.
🔧

Driving improvements across systems and processes

Identify and implement enhancements that lead to better service delivery and operational efficiency.
🚀

Supporting transformation initiatives

Play a key role in process redesign and technology uplift to improve member experiences.

Key criteria

👥

Proven people leadership experience

Demonstrated ability to coach and develop team members.

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🔧

Operational process improvement

Experience improving processes for enhanced efficiency.

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📊

Delivery against performance metrics

Proven track record of meeting operational performance goals.

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A meaningful career starts with a match

Apply on GMHBA Limited
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Proven people leadership experience
Demonstrated ability to coach and develop team members.

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Operational process improvement
Experience improving processes for enhanced efficiency.

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Delivery against performance metrics
Proven track record of meeting operational performance goals.

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Intermediate Microsoft Office skills
Competence in using Microsoft Office applications effectively.

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Experience in private health insurance
Familiarity with membership operations and relevant legislation.

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